SHIPPING TERMS

Thank you for choosing our website design services. As we provide digital website design, website development, and related online services, this service does not involve the physical delivery of goods. All design files, project materials, and deliverables are transmitted securely online.

1. Service Delivery Scope

Our service delivery scope is limited to clients within the United States, including all states and related territories.

After purchasing our website design services, we will provide the following via email, online project management platform, or other secure digital delivery methods:

Website design proposal;
Page design files;
Website development deliverables;
Project modification files;
Related technical documents.

All services are delivered electronically; no physical shipping is provided.

2. Service Processing Time

We will begin design work after successful order payment and confirmation of project requirements.

Typical service processing times are as follows:

Order Confirmation Time: 1-2 business days
Design Project Start Time: 1-3 business days after payment confirmation
Standard Web Design Project Delivery Time: 7-14 business days
Complex Website Development Project Delivery Time: 14-30 business days

The specific completion time may vary depending on the number of website pages, functional requirements, client feedback speed, and project complexity.

3. Digital Delivery Methods

After the web design service is completed, we typically deliver via the following methods:

Email
Online file sharing platform
Website backend access
Project management system

Clients should ensure they provide accurate and valid contact information to receive project documents and service notifications promptly.

4. Logistics and Delivery Cooperation Information

Since our products are digital web design services and do not involve physical goods, traditional logistics and transportation are not involved.

For any physical documents, design equipment, or other special project requirements (if applicable) purchased by the client, delivery services will be handled through partner logistics companies within the United States, including:

United Parcel Service (UPS)
FedEx
United States Postal Service
DHL

Estimated Delivery Time:

Standard Delivery: 3-7 business days
Expedited Delivery: 1-3 business days (if applicable)

Specific delivery times may be affected by weather, holidays, logistics company operations, etc.

5. Client Responsibilities

To ensure timely service completion, clients are required to:

Provide accurate website requirements;
Submit brand information, images, text, and other necessary content promptly;
Confirm the design方案 within the specified time;
Ensure contact information is valid.

If a project is delayed due to the client’s delayed provision of materials or prolonged lack of feedback, such delay is not considered a service delivery delay on our part.

6. Service Delay Explanation

We will make every effort to complete the project on time, but the following situations may lead to delivery delays:

Changes in customer requirements;
Failure of customer to provide necessary information in a timely manner;
Third-party platform or server issues;
Network failure;
Force majeure.

We will communicate with customers promptly in the event of a delay and provide reasonable solutions.

7. Contact Information

If you have any questions about shipping, service delivery time, or order status, please contact us using the contact information provided on the website. We will assist you promptly.