Is the web design service a one-time purchase or a subscription? Unless explicitly stated otherwise on the service page, our web design services are one-time purchases; they are not subscription services and do not auto-renew. Once the initial payment is made, no recurring charges will be incurred for that order.
How much does the web design service cost? Prices vary depending on the specific service; currently, our listed service prices generally range from $100 to $500. The actual cost is determined by the price displayed on the website at the time of purchase.
How soon does order processing begin after payment? Once payment is successful and the order is confirmed, we will schedule the project based on the service details. Promptly providing the necessary materials helps us begin the design work sooner.
What materials do I need to provide? Depending on project requirements, you may need to provide website copy, brand name, logo, images, color preferences, design references, and other project-related information.
Can the design be modified? Yes. The number of revisions and the scope of changes depend on the specific service package purchased. Major modifications or requests for additional features beyond the original scope may incur extra costs, which we will discuss with you beforehand.
Can I get a refund if I want to cancel the order after purchase? Web design services often involve manual labor and customization. If work on the project has not yet begun, we will review cancellation and refund requests on a case-by-case basis; if work has already started, refund eligibility will be determined based on the stage of completion.
How do I request after-sales support? If you have questions regarding a purchased service, please contact us at [email protected] with your order details and the specific issue; we will address your inquiry within a reasonable timeframe.
Will the web design service automatically renew? No. Unless a service is explicitly labeled as a subscription product, web design services are one-time purchases and will not automatically renew or result in recurring charges.
